Summary: Telefónica S.A. is the Telefónica Group company Controler for managing your personal data as a user of Wayra.
The company Controler for managing your data as a user of Wayra:
Summary: We have information about who you are and how you use the services of Wayra.
The information we have about you includes information about who you are and how you use the services of Wayra.
Summary: It is mainly you who directly provides us with your data.
Mainly we obtain your data directly from you:
Summary: We use your data to provide you with the service of Wayra. We also use them for other legitimate purposes with the goal of communicating with you, knowing the use you give to Wayra or even complying with some legal obligations that are applicable to us.
We manage your data to:
Lastly, it is possible that in the future we need to manage your data for additional purposes with the aim of continuing to innovate and offer you added value services.
In any case, we will previously take all necessary actions to ensure compatibility such as, for example,additional transparency, control or security measures.
We use your data for the above purposes because:
Summary: There are certain reasons that legitimize us to conserve your data, although we will only conserve and manage them as long as they are necessary for the purposes indicated in point 4 of this policy. The specific conservation period will depend on the type of data and for what and why they are used.
In general, we will no longer keep your data at the time it is not necessary to continue providing you with the service of Wayra. However, there are some exceptions to this general rule that we explain below.
In this matter, there are some purposes that persist and continue even after the removal of Wayra account.Specifically, we must continue to keep some information about you and how you used Wayra to:
However, during this additional period we will apply a series of additional measures and actions to ensure the protection of your information and your privacy. This type of measures may include, for example, the functional separation, pseudonymization, and/or encryption of your data and information.
Also, we will take all reasonable measures to ensure that your data is rectified or deleted when inaccurate.
Summary: Besides Telefónica S.A., others who have access to your personal data are: our suppliers and collaborators, other companies of the Telefónica Group, as well as the authorities with whom we collaborate and interact. The access to your data that we provide to these third parties is always for lawful purposes and only during the period of time strictly necessary for it.
We need to share your data with certain third parties that we indicate below, always in relation to the specific purposes for which we treat your data, described in point 4, and for a period strictly necessary for it.
Specifically, this involves giving access to your data to:
In any case, Telefónica S.A. always guarantees the highest level of protection during the access that these third parties have to your data and information, for example, reaching data management agreements with them or through the establishment of measures of appropriate protection to ensure confidentiality and secure treatment of your data.
Summary: The regulations give you a series of rights regarding the data and information that we manage about you.Specifically, the rights of access, rectification, deletion, limitation, opposition, portability, as well as not being subject to automated decisions and to remove your consent at any time. Some of these rights can be made directly through the Wayra app and for others you will have to write to the address email@example.com to execute them.
You can perform the following data protection rights against Telefónica S.A.:
You can check the full scope and detail of these rights on the website of the Spanish Data ProtectionAgency (SDPA).
In general, you will be able to execute all these rights (at any time and for free) by writing to the privacy team of Telefónica S.A. at firstname.lastname@example.org
For this, it is important to bear in mind that:
However, you can exercise your right to oppose the receipt of commercial communications, by any channel, from Telefónica S.A., just send us an email to email@example.com
Lastly, remember that you also have the right to file a complaint with a Data Protection Control Authority(eg, the Spanish Data Protection Agency, whose contact information you can consult it here), especially if you estimate or understand that Telefónica S.A. has not correctly fulfilled the exercise of your data protection rights.
Summary: Telefónica S.A. uses own and third-party cookies to give you a more personalized service, to know how you use the services and products of Wayra and, where appropriate, to show you advertising related to your preferences and browsing habits. If you use Wayra, we understand that you accept its use.
A cookie is a file that is downloaded to your device when accessing certain web pages and/or applications. Cookies allow, among other things, store and retrieve information about your number of visits, browsing habits or the type of device and, depending on the information they contain and the way you use it, they can be used to recognize you as a user
Please note that in order to use Wayra it is necessary that you have cookies enabled, especially those of a technical nature that are necessary for Telefónica S.A. to identify you as a registered user each time you access our website or application. Telefónica S.A uses the following types of cookies, which are treated either by us directly or by collaborating third parties:
Remember that you can allow, block or delete these cookies at any time through the configuration options of your device or terminal, as well as your internet browser. To do this, you can find the most up-to-date support information on these devices or browsers to know how you can eliminate cookies, since the way to do it can be different between different versions and operating systems. As an example:
In case you use any other Internet browser, we recommend that you look for the different cookie management options that may be available, as well as, in general, any other tools available in the market for the blocking and/or administration of cookies (eg, Ghostery o Disconnect)
For more information, you can write to us at firstname.lastname@example.org
Session cookies are memorized and only temporary validity, that is, until the user finishes browsing the website. These cookies do not permanently record any information on the hard drive of your computer.
Telefónica S.A.stores Google Analytics cookies on the user's device. Users can exclude their individual activity using the exclusions systems provided by Google Analitycs
More information: Google Analytics Cookie Usage on Websites.
INTRUSION LEVELS ASSOCIATED WITH THE COOKIES WE USE
The aforementioned cookies incorporate an 'intrusion level' criteria based on a scale of 1 to 3, in which:
Summary: Telefónica S.A. guarantees the security, secrecy and confidentiality of your data, communications and personal information adapted to the most demanding and robust security measures, and putting at your disposal tools and functionalities that allow you to control access to your Wayra account.
Telefónica S.A. is Controler for ensuring the security, secrecy and confidentiality of your data,communications and personal information. Therefore, as part of our commitment and in compliance with current legislation, we have adopted the most demanding and robust security measures and technical means to prevent their loss, msuse or access without your authorization.
Also, we promise to act quickly and responsibly in the event that the security of your data may be in danger, and to inform you if necessary.
Summary: You Have to keep in mind certain aspects related to the minimum age of use of Wayra, the quality of the data you provide us, as well as the removal of your user account.
We recommend that you pay special attention to the following when registering and using Wayra: